OriginUX launches Design-Ops for product orgs See fitment for your teams
What we do
ManageDesign-Ops & CX successorg-wide
Behavioural Analytics
Gain insights on how users behave, desire and feel through A/B experimentation. Our reports enable you to comprehend next actionable insights.
Insights for Stakeholders
Product teams can balance evidence with empathy by prioritizing initiatives with cost of delay analysis.
UX vs Product Roadmaps
With sharper priority lists, better product market fit understanding, we help product teams tackle user expectations that block continuous development and roll-outs.
User Feedback & Opportunities
Based on user feedbacks gathered, we unearth opportunities of improvements and ROI.
What do you want to achieve with Origin Experience Studio?
Design Products & Platforms
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Modernise legacy systems
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Design-Ops for product teams
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Brands who trust us
Experience customer loyalty like never before
We create value and customer delight through exceptional customer experiences
Surveys & Research
Getting upclose with customer’s problems
Gain insights through various surveys like online surveys, polls, mobile and kiosk surveys, and systematic observations
Qualitative vs. quantitative data
Qualitative and quantitative research, when combined, provide a rich portrait of what your customers want and require.
Synthesize findings & patterns
Determine what is a common convention that users are already familiar with to create user-centric designs.
Recommend effective strategy
Develop a solid UX strategy that ensures business vision, user needs, and technical capabilities are aligned.
Voice of Customer
Experience Metrics
We use customer-experience metrics systematically to measure the customer’s voice and integrate it into a culture of continuous feedback
Journey-centric feedback
To maximize efficiency in customer’s end-to-end journey we emphasise in creating micro & assuring user delight at every touchpoint of the user journey
Design Thinking
People, Process & Purpose
Develop an understanding of the people for whom we are designing . Design Thinking involves the process of questioning: the problem, assumptions, implications and derving logical processes & purpose of outcomes
Business & Users
Design thinking aligns the focus on business-centric design solution involving other business stakeholders, & user-centric design solution involving realistic and immersive user behaviours and experiences
Experience Design for Customer Experience
5 Stages of CX
A flexible model of Human-Centered design allows the right level of support for your CX maturity over the 5 stages - Investigate, Initiate, Mobilize, Scale, Embed
Turn CX Analytics into actionable design outcomes
We gain a clear understanding of the design-led capabilities required to derive value for your CX program. Through established frameworks we create internal alignments to develop a structured design-centric approach to make progress towards your CX goals