Our Approach
Key elements that make our UX Research effective
User Testing
Cutout undesired friction with your end users by testing your product/service early on.
Field Research
Learn about your users, their social environment and their needs, goals, pain points through field research.
Expert Review
Identify the strengths and weaknesses of your product/service by applying heuristic evaluation and/or cognitive walk-through by a user experience expert.
Eye Tracking
Eye tracking helps in identifying which parts of your interface attract your user’s attention.
Benchmarking
Compare your product/service against industry best practices or competitors.
International User Research
International user research mitigates risk, generates customer insights, and ensures that new products and services meet the needs of the intended local audiences globally.
Hear from our clients
Hear from our clients
UX Research comes with added outcomes
Quantitative Research
Gain insights through various surveys like online surveys, polls, mobile and kiosk surveys, and systematic observations
Qualitative Research
Understand visitors through ethnographic studies, contextual observation, interviews and field studies
Heuristic Evaluation
Identify and fix problems in your user interface design. Measure the usability of your interface.
Competitor Research
Identify competitors, evaluate strengths and weaknesses of their products and services. Understand your market.
Ethnographic Research
Study through direct observation of users in their natural environment rather than in a lab